Below is a list of of our most commonly asked questions and their answers. You can click on the questions to reveal the answers. If you have any further questions, feel free to call us or check out our contact page.

ARE THE VEHICLES PICTURES THE ACTUAL CARS AVAILABLE FOR RENT?

YES, VEHICLES PICTURED ARE THE SPECIFIC CARS AVAILABLE

ARE YOUR VEHICLES BRANDED AS BEING RENTAL CARS?

NO, THE CARS HAVE NO MARKINGS INDICATING THEY ARE RENTAL CARS

WHAT IS REQUIRED TO MAKE A RESERVATION?

IN ORDER TO MAKE A RESERVATION AND CONFIRM IT, PLEASE USE OUR BOOKING SYSTEM OR CALL US TO REQUEST THE VEHICLE AND CORRESPONDING DATES DESIRED. ONCE VEHICLE IS CONFIRMED AVAILABLE FOR YOUR BOOKING REQUEST, ONE OF OUR REPS WILL REACH OUT TO TAKE A DEPOSIT (Deposit Amount Varies Based on Term of Rental) VIA CREDIT CARD WHICH WILL HOLD THE RESERVATION FOR YOU.

 

WHAT IS THE CANCELLATION POLICY?

IF YOU HAVE BOOKED A VEHICLE AND CANCEL THE RESERVATION IN LESS THAN A WEEK AHEAD OF YOUR RENTAL DATE YOU FORFEIT YOUR DEPOSIT; AS YOU HAVE TAKEN AWAY SEA TO SKY EXOTIC’S CHANCE AT RENTING THE VEHICLE.

SAME DAY BOOKINGS ALSO REQUIRE DEPOSITS, FOR CUSTOMERS THAT DO NOT SHOW UP WILL ALSO FORFEIT THEIR DEPOSIT AS WELL.

WHAT ARE YOUR RENTAL REQUIREMENTS?

WE REQUIRE ALL RENTERS TO BE 25 YEARS OF AGE WITH A VALID DRIVERS LICENSE AND MAJOR CREDIT CARD (VISA, MASTERCARD, AMERICAN EXPRESS; PRE-PAID CREDIT CARDS ARE NOT ACCEPTED). A PRE-AUTHORIZATION WILL BE ATTACHED TO YOUR CREDIT CARD (AMOUNT VARIES BY VEHICLE AND LENGTH OF RENTAL *$5,000-$10,000*). YOU ARE FREE TO PAY FOR THE RENTAL IN ANY WAY YOU WISH AT THE START OF YOUR RENTAL (VISA, MASTERCARD, AMERICAN EXPRESS, OR CASH)

CAN I VIEW THE VEHICLES IN PERSON BEFORE RENTING THEM?

AS WE HAVE A SMALL FLEET AND VEHICLES MAY BE ON RENT AT ANY GIVEN TIME, PLEASE CALL AHEAD SHOULD YOU WISH TO VIEW VEHICLES IN PERSON AT OUR LOCATION.

CAN I DRIVE AS FAST AS I WANT?

WE WANT YOU TO ENJOY OUR VEHICLES RESPONSIBLY, FOR YOUR SAFETY AND THE SAFETY OF OTHER MOTORISTS. VEHICLES ARE EQUIPPED WITH GPS TRACKING DEVICES WHICH MONITOR HIGH RISK DRIVING BEHAVIOUR (HARD ACCELERATION, HARD DECELERATION, SPEED, ETC). IF YOU ENGAGE IN THIS TYPE OF DRIVING IT WILL BE RECORDED, YOU WILL BE CHARGED $1,000- PER INCIDENT- AND YOU MAY BE INELIGIBLE TO RENT FROM US IN THE FUTURE.

IF YOU GET ONE OF OUR VEHICLES IMPOUNDED FOR ANY REASON YOU ARE RESPONSIBLE FOR ALL IMPOUND CHARGES AS WELL AS THE TIME THAT SEA TO SKY EXOTIC IS NOT ABLE TO RENT OUT THE VEHICLE.

PLEASE DRIVE RESPONSIBLY AND WITHIN THE LAWS OF THE ROAD.

Show more

WHAT ABOUT INSURANCE?

WE OFFER COLLISION AND COMPREHENSIVE INSURANCE AT A COST OF RANGING FROM $59 – $299 PER DAY DEPENDING ON THE VEHICLE. PLEASE NOTE THAT VIRTUALLY ALL SECONDARY MARKET INSURANCE (ICBC ROAD START, ICBC RENTAL INSURANCE, CREDIT CARD INSURANCE, ETC) HAS A SPECIFIC RESTRICTION WHICH VOIDS COVERAGE ON ANY EXOTIC TYPE CAR RENTAL. BE SURE TO CHECK WITH YOUR PROVIDER TO ENSURE YOU ARE COVERED. IF YOU DO NOT PURCHASE COVERAGE FROM US,

WHAT ARE YOUR RENTAL PERIODS?

WE OPERATE ON A 24 HOUR RENTAL PERIOD. ADDITIONAL HOURS ARE CHARGED AT $150.00, PROGRESSING TO ANOTHER DAILY RENTAL RATE. WE OFFER DISCOUNTED RATES FOR WEEKLY AND MONTHLY RENTALS. CONTACT US FOR DETAILS.

HOW MANY KM'S CAN I DRIVE?

EACH VEHICLE HAS A DAILY 100KM ALLOWANCE. THE COST FOR ADDITIONAL KM’S VARY DEPENDING ON THE VEHICLE YOU ARE RENTING. REFER TO OUR PRICING CHART FOR MORE DETAILS.

WHAT ABOUT REFUELLING?

ALL VEHICLES ARE RENTED WITH A FULL TANK OF GAS. WE REALIZE YOU MAY NOT WISH TO SPEND TIME REFUELLING. AS SUCH, SHOULD YOU RETURN A VEHICLE WITH LESS THAN A FULL TANK, WE WILL CHARGE A $20.00 FEE PLUS TO ACTUAL COST OF GAS TO REFUEL FOR YOU. THIS CHARGE WILL BE EMAILED TO YOU AFTER THE CONCLUSION OF YOUR RENTAL. SHOULD YOU WISH TO REFUEL YOURSELF, PLEASE NOTE THAT ALL VEHICLES REQUIRE A MINIMUM OF 91 OACTANE FUEL.

CAN I TAKE MY RENTAL TO THE USA?

AT THIS TIME, WE DO NOT PERMIT OUR VEHICLES TO TRAVEL TO THE USA

DO YOU OFFER PICK UP AND DROP OFF SERVICE?

YES, WE OFFER COMPLIMENTARY PICK UP AND DROP OFF SERVICE TO ALL DOWNTOWN AND NORTH SHORE HOTELS. PLEASE ENSURE YOU MAKE ARRANGEMENTS FOR PICK UP SERVICE AT THE TIME OF RENTAL BOOKING

ARE YOU OPEN YEAR ROUND?

NOT ALL VEHICLES ARE AVAILABLE FOR RENT YEAR ROUND. ALSO, IF THE WEATHER IS UNEXPECTEDLY SEVERE IN ADVANCE OF YOUR RENTAL, WE MAY OFFER YOU THE CHOICE OF ANOTHER VEHICLE WHICH IS SUITED TO THE CONDITIONS OR A FULL REFUND.

ARE ALL YOUR VEHICLES AVAILABLE IN BOTH VANCOUVER AND CALGARY?

AS VANCOUVER AND CALGARY EXPERIENCE VERY DIFFERENT WEATHER AT DIFFERENT POINTS OF THE YEAR, WE ONLY OPERATE IN CALGARY DURING THE LATE SPRING TO EARLY FALL. WE PROVIDE A SMALL FLEET IN CALGARY DURING THAT TIME. IF YOU WOULD LIKE TO REQUEST A VEHICLE FOR CALGARY DURING THE SUMMER MONTHS, PLEASE INQUIRE WITH US AND WE WILL DO OUR BEST TO MEET YOUR REQUEST.

AS OUR VEHICLES ARE BASED OUT OF VANCOUVER AND HELD THERE FOR THE MAJORITY OF TIME, IF YOU’RE LOOKING TO BOOK FOR CALGARY PLEASE INQUIRE WITH US VIA PHONE OR EMAIL AS OUR BOOKING SYSTEM WILL ONLY RETURN VEHICLES THAT ARE IN THAT PARTICULAR CITY AT THAT TIME.

Show more

DO YOU ALLOW SMOKING OR PETS IN YOUR VEHICLES?

ALL OUR VEHICLES ARE STRICTLY NON-SMOKING AND NO PETS.

DO YOU OFFER GIFT CARDS?

YES GIFT CARDS ARE AVAILABLE, CONTACT US FOR MORE DETAILS

DO YOU OFFER A REFERRAL PROGRAM?

YES, WE OFFER AN EXCITING REFERRAL PROGRAM FOR HOSPITALITY AND INDUSTRY PROFESSIONALS. CONTACT US FOR MORE DETAILS

WHAT ARE YOUR LOCATION AND HOURS?

AS THE PANDEMIC HAS CHANGED THE WAY MANY BUSINESS OPERATE, WE HAVE ADJUSTED OUR OPERATIONS. WE NO LONGER HAVE A PHYSICAL STOREFRONT. VEHICLES WILL BE PICKED UP AT 900 CORDOVA ST IN DOWNTOWN VANCOUVER OR DROPPED OFF TO YOU BASED ON REQUEST (CHARGES MAY APPLY).